We’ve been using a Park Tool TM-1 spoke tension meter for near on 2 years. It’s a nice tool… easy to use, absolutely critical for wheel work, you know, one of those things you take for granted. Then a pesky little spring in it snapped about three weeks ago. Oh oh!!! Quick, “get online and work out the part number”. “Got it, 2173 I think, but it doesn’t look like anyone sells it. Better email Park”. So we did. And they called us the next morning to say they can’t sell the spring as a spare part because the unit needs to be calibrated when the spring is replaced. “So, send it back to us and we’ll replace the spring and calibrate it for you… no charge” they said. Cheers guys!

We had to order a replacement in the mean time to keep the wheels rolling, so to speak. And now we’ve got two, which means the wheels won’t stop turning if it happens again.

We purchased the replacement TM-1 online at a fantastic price as the Australian distributor was unwilling to supply to us.